Failure to fill out the requested information will result in us asking for it or closing the ticket as incomplete. This includes the request for Console output and any logs.
To provide the bot information below, you can simply type
botinfo in your bot console and hit enter. That will print the bot’s general information. Version 2.4.0+ you may get the versions from the Information panel.
Browser and Version (for Panel Support):
Stock PhantomBot: Yes/No (Yes if you have not modified the scripts or Java Core)
If a feature is not working, please provide console output, output from chat, logs, some sort of additional information to help us troubleshoot and provide assistance as needed: