Connection lost with the websocket

#1

PhantomBot Version: 3.0.0 (Revision: fcc08b51)
OS Version: Ubuntu 18.04.2 LTS (Bionic Beaver)
Java Version: 1.8.0_191-8u191-b12-2ubuntu0.18.04.1-b12
Browser and Version (for Panel Support): Firefox
Stock PhantomBot: Yes

Let us know what help you need:

I am having issues accessing the web panel. I have no problem getting to the main page. However once I log in, I am presented with a connection error in the top right, as well as a spinning cog that never ends.

Image: https://i.imgur.com/fX9lNY0.png

I’m not sure if it’s coming from the Panel or YouTube player:

$ grep -rs 'Connection lost with the websocket.' *
web/panel/js/index.js:        helpers.logError('Connection lost with the websocket.', helpers.LOG_TYPE.FORCE);
web/panel/js/index.js:        toastr.error('Connection lost with the websocket.', '', { timeOut: 0 });
web/ytplayer/js/util/socket.js:        console.error('Connection lost with the websocket.');

There are no relevant error logs being generated in logs/error/

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#2

Are all of the ports open? https://community.phantombot.tv/t/panel-gets-stuck-loading/6658/4

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