Failure to fill out the requested information will result in us asking for it or closing the ticket as incomplete. This includes the request for Console output and any logs.
If reporting a bug, please open a topic under Support > Bug Reports.
The Nightly Build does not include support, we do accept bug reports under Nightly Builds > Bug Reports.
Fill out the following so that we are able to provide support for your inquiry.
To provide the bot information below, you can simply type
botinfo in your bot console and hit enter. That will print the bot’s general information. Version 2.4.0+ you may get the versions from the Information panel.
Please remove this line and the lines above to make it less confusing for other users.
PhantomBot Version: v2.4.1
OS Version: Windows 10
Java Version: Version 8 Update 191
Browser and Version (for Panel Support): Up to date firefox
Stock PhantomBot: Yes
Let us know what help you need: I followed all instructions on installing PhantomBot and it said it would be opening in 10 seconds and it did not. I went to the set up guides and looked for the folder it said I should have and it was not there. Not sure what I did wrong.
If a feature is not working, please provide console output, output from chat, logs, some sort of additional information to help us troubleshoot and provide assistance as needed: