Web Pannel Access Error


#1

PhantomBot Version: 2.4.0.3
OS Version: Windows 10 10.0 (x86)
Java Version: 1.8.0_161-b12
Browser and Version (for Panel Support): Chrome Version 65.0.3325.181 (Official Build) (64-bit)
Stock PhantomBot: Yes/No (Yes if you have not modified the scripts or Java Core) No

Let us know what help you need: I ran the launch and everything and it told me the bot was up and running so I was happy, but when I tried to open the pannel, it hit me with an error. Basically telling me the URL was refused and it can not connect to it.

Bot

If a feature is not working, please provide console output, output from chat, logs, some sort of additional information to help us troubleshoot and provide assistance as needed:


#2

Is PhantomBot currently running and are there any errors on the Console? Can you take a screenshot of the Console and perhaps scroll up in the Console window and verify that it did connect to the host on port 25000?

Also, that is a strange looking error that I am not used to. Typically, I would see something like:

Reading the bottom, are you currently connected to a VPN? I see hzzv.vpn.us.nyc1 at the bottom, this makes me think you are currently not on your home network in reality but using a VPN connection - especially with the error message that is not stock Chrome.


#3

@IllusionaryOne Thanks for the reply. The following is a copy and paste from my console after launching the bot.

[04-11-2018 @ 12:14:48.972 GMT] The working directory is: C:\Users\csext\OneDrive\Documents\PhantomBot-2.4.0.3
[04-11-2018 @ 12:14:48.978 GMT] Detected Java 1.8.0_161 running on Windows 10 10.0 (x86)
[04-11-2018 @ 12:14:48.986 GMT]
[04-11-2018 @ 12:14:48.986 GMT] PhantomBot Version: 2.4.0.3
[04-11-2018 @ 12:14:48.986 GMT] Build Revision: 60fd67d6
[04-11-2018 @ 12:14:48.988 GMT] Creator: mast3rplan
[04-11-2018 @ 12:14:48.988 GMT] Developers: PhantomIndex, Kojitsari, ScaniaTV, Zelakto & IllusionaryOne
[04-11-2018 @ 12:14:48.989 GMT] https://phantombot.tv/
[04-11-2018 @ 12:14:48.989 GMT]
[04-11-2018 @ 12:14:51.430 GMT] YouTubeSocketServer accepting connections on port: 25003
[04-11-2018 @ 12:14:51.433 GMT] PanelSocketServer accepting connections on port: 25004
[04-11-2018 @ 12:14:51.487 GMT] HTTP server accepting connection on port: 25000
[04-11-2018 @ 12:14:51.488 GMT]
[04-11-2018 @ 12:14:52.015 GMT] Loaded module: core/misc.js (Enabled)
[04-11-2018 @ 12:14:52.026 GMT] Loaded module: core/jsTimers.js (Enabled)
[04-11-2018 @ 12:14:52.069 GMT] Loaded module: core/updates.js (Enabled)
[04-11-2018 @ 12:14:52.148 GMT] Loaded module: core/chatModerator.js (Enabled)
[04-11-2018 @ 12:14:52.167 GMT] Loaded module: core/fileSystem.js (Enabled)
[04-11-2018 @ 12:14:54.044 GMT] Loaded module: core/lang.js (Enabled)
[04-11-2018 @ 12:14:54.055 GMT] Loaded module: core/commandPause.js (Enabled)
[04-11-2018 @ 12:14:54.078 GMT] Loaded module: core/logging.js (Enabled)
[04-11-2018 @ 12:14:54.092 GMT] Loaded module: core/commandRegister.js (Enabled)
[04-11-2018 @ 12:14:54.103 GMT] Loaded module: core/whisper.js (Enabled)
[04-11-2018 @ 12:14:54.118 GMT] Loaded module: core/commandCoolDown.js (Enabled)
[04-11-2018 @ 12:14:54.133 GMT] Loaded module: core/keywordCoolDown.js (Enabled)
[04-11-2018 @ 12:14:54.145 GMT] Loaded module: core/gameMessages.js (Enabled)
[04-11-2018 @ 12:14:54.159 GMT] Loaded module: core/patternDetector.js (Enabled)
[04-11-2018 @ 12:14:54.183 GMT] Loaded module: core/permissions.js (Enabled)
[04-11-2018 @ 12:14:54.205 GMT] Loaded module: core/streamInfo.js (Enabled)
[04-11-2018 @ 12:14:54.223 GMT] Loaded module: core/timeSystem.js (Enabled)
[04-11-2018 @ 12:14:54.238 GMT] Loaded module: core/initCommands.js (Enabled)
[04-11-2018 @ 12:14:54.254 GMT] Loaded module: core/panelCommands.js (Enabled)
[04-11-2018 @ 12:14:54.294 GMT] Loaded module: commands/customCommands.js (Enabled)
[04-11-2018 @ 12:14:54.562 GMT] Loaded module: commands/deathctrCommand.js (Disabled)
[04-11-2018 @ 12:14:54.577 GMT] Loaded module: commands/dualstreamCommand.js (Disabled)
[04-11-2018 @ 12:14:54.588 GMT] Loaded module: commands/highlightCommand.js (Disabled)
[04-11-2018 @ 12:14:54.598 GMT] Loaded module: commands/lastseenCommand.js (Enabled)
[04-11-2018 @ 12:14:54.608 GMT] Loaded module: commands/nameConverter.js (Disabled)
[04-11-2018 @ 12:14:54.621 GMT] Loaded module: commands/streamCommand.js (Enabled)
[04-11-2018 @ 12:14:54.639 GMT] Loaded module: commands/topCommand.js (Disabled)
[04-11-2018 @ 12:14:54.649 GMT] Loaded module: games/8ball.js (Disabled)
[04-11-2018 @ 12:14:54.667 GMT] Loaded module: games/adventureSystem.js (Disabled)
[04-11-2018 @ 12:14:54.680 GMT] Loaded module: games/gambling.js (Disabled)
[04-11-2018 @ 12:14:54.692 GMT] Loaded module: games/killCommand.js (Disabled)
[04-11-2018 @ 12:14:54.701 GMT] Loaded module: games/random.js (Disabled)
[04-11-2018 @ 12:14:54.728 GMT] Loaded module: games/roll.js (Disabled)
[04-11-2018 @ 12:14:54.739 GMT] Loaded module: games/roulette.js (Disabled)
[04-11-2018 @ 12:14:54.753 GMT] Loaded module: games/slotMachine.js (Disabled)
[04-11-2018 @ 12:14:54.766 GMT] Loaded module: handlers/bitsHandler.js (Enabled)
[04-11-2018 @ 12:14:54.778 GMT] Loaded module: handlers/clipHandler.js (Disabled)
[04-11-2018 @ 12:14:54.791 GMT] Loaded module: handlers/dataServiceHandler.js (Disabled)
[04-11-2018 @ 12:14:54.808 GMT] Loaded module: handlers/donationHandler.js (Disabled)
[04-11-2018 @ 12:14:54.827 GMT] Loaded module: handlers/emotesHandler.js (Enabled)
[04-11-2018 @ 12:14:54.861 GMT] Loaded module: handlers/followHandler.js (Disabled)
[04-11-2018 @ 12:14:54.878 GMT] Loaded module: handlers/gameScanHandler.js (Disabled)
[04-11-2018 @ 12:14:54.897 GMT] Loaded module: handlers/gameWispHandler.js (Disabled)
[04-11-2018 @ 12:14:54.916 GMT] Loaded module: handlers/hostHandler.js (Disabled)
[04-11-2018 @ 12:14:54.935 GMT] Loaded module: handlers/keywordHandler.js (Disabled)
[04-11-2018 @ 12:14:54.950 GMT] Loaded module: handlers/panelHandler.js (Enabled)
[04-11-2018 @ 12:14:54.963 GMT] Loaded module: handlers/streamElementsHandler.js (Enabled)
[04-11-2018 @ 12:14:54.978 GMT] Loaded module: handlers/streamTipHandler.js (Disabled)
[04-11-2018 @ 12:14:55.006 GMT] Loaded module: handlers/subscribeHandler.js (Disabled)
[04-11-2018 @ 12:14:55.021 GMT] Loaded module: handlers/tipeeeStreamHandler.js (Disabled)
[04-11-2018 @ 12:14:55.043 GMT] Loaded module: handlers/twitterHandler.js (Disabled)
[04-11-2018 @ 12:14:55.057 GMT] Loaded module: handlers/wordCounter.js (Disabled)
[04-11-2018 @ 12:14:55.070 GMT] Loaded module: systems/auctionSystem.js (Disabled)
[04-11-2018 @ 12:14:55.084 GMT] Loaded module: systems/audioPanelSystem.js (Disabled)
[04-11-2018 @ 12:14:55.100 GMT] Loaded module: systems/bettingSystem.js (Disabled)
[04-11-2018 @ 12:14:55.110 GMT] Loaded module: systems/cleanupSystem.js (Disabled)
[04-11-2018 @ 12:14:55.126 GMT] Loaded module: systems/greetingSystem.js (Disabled)
[04-11-2018 @ 12:14:55.141 GMT] Loaded module: systems/noticeSystem.js (Disabled)
[04-11-2018 @ 12:14:55.162 GMT] Loaded module: systems/pointSystem.js (Disabled)
[04-11-2018 @ 12:14:55.179 GMT] Loaded module: systems/pollSystem.js (Disabled)
[04-11-2018 @ 12:14:55.196 GMT] Loaded module: systems/queueSystem.js (Disabled)
[04-11-2018 @ 12:14:55.211 GMT] Loaded module: systems/quoteSystem.js (Disabled)
[04-11-2018 @ 12:14:55.357 GMT] Loaded module: systems/raffleSystem.js (Disabled)
[04-11-2018 @ 12:14:55.367 GMT] Loaded module: systems/raidSystem.js (Disabled)
[04-11-2018 @ 12:14:55.384 GMT] Loaded module: systems/ranksSystem.js (Disabled)
[04-11-2018 @ 12:14:55.400 GMT] Loaded module: systems/ticketraffleSystem.js (Disabled)
[04-11-2018 @ 12:14:55.468 GMT] Loaded module: systems/youtubePlayer.js (Disabled)
[04-11-2018 @ 12:14:55.488 GMT]
[04-11-2018 @ 12:14:55.489 GMT] For support please visit: https://community.phantombot.tv
[04-11-2018 @ 12:14:55.490 GMT]
[04-11-2018 @ 12:14:55.563 GMT] Connecting to Twitch WS-IRC Server (SSL) [irc-ws.chat.twitch.tv]
[04-11-2018 @ 12:14:57.154 GMT] Connected to [email protected] (SSL)
[04-11-2018 @ 12:14:57.334 GMT] Channel Joined [#bigmandan21]
[04-11-2018 @ 12:14:57.500 GMT] bigmandan21pb ready!

Also yes I am running on a VPN. I can turn it off if that is the issue. I tried it while my VPN was off and I got the normal google message you put above.


#4

If the bot is up it should answer. With a VPN strange things can happen. If you turn it completely off, then start the bot, then try to connect, anything different? When a VPN is up, as it changes your network interface address, it can do some odd things to services (programs).

Unfortunately, I know Linux and MacOS networking better than Windows. In those OSs there are commands to ensure that a port is listening, I do not know off the top of my head if there are similar utilities in Windows to tell you what IP and port a service (program) is bound to. A Google search, or another person on the forums, may have that answer though!


#5

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